Managed services

We build it. We can run it, too.

Keep your application in a secure, isolated environment that we host, monitor, and maintain. One team knows your system from the first line of code to the latest patch.

Client isolation

Every client gets its own environment

Every project we build and every client's data we manage is siloed within our secure cloud environment. Your application, database, and backups are never shared with another client.

Enterprise healthcare cloud infrastructure with continuous scanning and patchingNo shared data between clients

What’s included

Run, protect, and connect your application

Run and protect

Secure hosting

Your application and data run in their own isolated space within our secure cloud environment.

Security and compliance

Continuous vulnerability scanning and patching, with HIPAA-aligned controls and audit logging.

Backups and disaster recovery

Regular backups and a recovery plan so your data and service can be restored when something goes wrong.

Uptime monitoring

Continuous monitoring with alerts, so we know about a problem before your users report it.

Operate and connect

User management

Account setup, roles and permissions, access changes, and deactivation when people leave.

Data management

Imports, cleanup, retention, archiving, and reporting extracts, handled under the same security controls.

User communications

Welcome emails, password resets, and notifications that bring users back to sign in. Never PHI by email.

Integration maintenance

We keep FHIR, HIE, and partner connections working as standards and partner systems change.

VPN setup and support

Secure VPN connections to your network and your partners’, set up and supported by us.

Custom APIs

APIs built and maintained for your partners, vendors, and internal systems.

User communications

Notifications that never carry PHI

Users get welcome emails, password resets, and alerts when something needs their attention. The email only says that something changed. To see what it is, the user signs in to the secure application.

Protected health information is never sent by email.

From: Your organization

Subject: An update needs your attention

Hello,

Something in your account was updated and needs your review. Sign in to see the details.

Example notification. No health information in the message.

Plans

A plan for every stage

Every plan runs in its own isolated environment. Choose by what your application needs today, and move up as you grow.

Managed services plans

Quoted monthly by scope and usage

Essentials

$1,500from / month

For startups and early products

  • Isolated hosting
  • Continuous scanning and patching
  • Backups and disaster recovery
  • Uptime monitoring
  • Monthly support hours for small fixes

Enterprise

Custom quotebased on scope

For health plans, agencies, and health systems

  • Everything in Standard
  • VPN setup and support
  • Integration maintenance
  • Custom APIs
  • Service level agreement

Starting out? Startups can begin on Essentials and move to Standard as they grow. We sign a BAA with every healthcare client on every plan.

Get a quote